33bdg Terms and Conditions

1 General Terms

33bdg is an online gaming platform operated for players in Bangladesh. These terms and conditions ("Terms") form a legally binding agreement between 33bdg and the user of the website ("User").

By accessing the 33bdg website, registering, or using any of our services, you are considered to have fully read, understood and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

These Terms are written in English and apply to the Bangladesh market. All monetary amounts mentioned here are expressed in Bangladeshi Taka (৳ / BDT).

2 Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years old to use the 33bdg platform. This service is open only to those aged 21 or above. Minors will not be permitted to create an account or participate in any game. If a user provides a false age, the account will be closed immediately and any winnings may be forfeited.

2.2 Registration Requirements

Each user must provide accurate and complete information at the time of registration. A person may open only one account. If the same person operates multiple accounts, all accounts will be closed.

Information required for registration:

• Full legal name
• Date of birth (for age verification)
• Active mobile number
• Valid email address
• Preferred payment method details

2.3 Identity Verification

33bdg reserves the right to verify a user's identity at any time. A national identity card, passport or other government-issued identity document may be requested if needed. Withdrawal requests may be put on hold until verification is complete.

3 Account Management

3.1 Account Security

It is your responsibility to keep your account username and password completely confidential. Sharing login details with any third party is strictly prohibited. If you suspect unauthorised access to your account, contact our live chat support immediately.

3.2 Account Responsibility

You are fully responsible for all activities carried out from your account. 33bdg is not liable for losses caused by unauthorised use, unless it can be proven that this was due to a failure in our security.

3.3 Updating Information

If any personal information on your account changes (such as your mobile number or payment method), it is your responsibility to notify our support team immediately.

4 Deposits and Withdrawals

4.1 Deposits

The minimum deposit amount on 33bdg is ৳100 (one hundred taka) for each payment method. We accept the following payment methods:

• bKash
• Nagad
• Rocket
• Upay

Deposited funds are generally added to your account instantly. If there is a delay due to technical issues, please contact us via live chat.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000 (one thousand taka). A successful withdrawal request generally takes between 15 minutes and 2 hours to process. Withdrawal funds will only be sent back to the payment method used at the time of deposit.

4.3 Technical Errors

33bdg reserves the right to correct any funds incorrectly credited or debited due to a technical error in the payment process. Users will be notified in a timely manner in such situations.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example, if you deposit ৳5,000, you will receive an additional ৳5,000 as a bonus. Before withdrawing bonus funds, a wagering requirement of 15 times (15x) the total bonus amount must be completed.

5.2 General Bonus Terms

The following general terms apply to all bonuses and promotions:

• Each promotion applies once per account
• Bonuses may only be used on games designated by 33bdg
• A time limit for completing wagering requirements may apply
• Bonus funds cannot be transferred directly to another person
• If evidence of any fraudulent activity is found, the bonus will be cancelled immediately

5.3 VIP Program

The 33bdg VIP program has four tiers. Players can advance to higher tiers based on their regular gaming activity:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback
• Platinum: Up to 1.0% weekly cashback

The benefits and conditions of each tier are set separately, and 33bdg reserves the right to change the VIP terms at any time.

6 Gaming Rules

6.1 Fair Play

33bdg believes in fair play. All game outcomes are determined through a neutral random number generator (RNG) system, which is audited by a third party.

6.2 Game Results

Game logs stored on the server are considered final and conclusive. If a round is left incomplete due to issues with the game software or internet connection, the result will be determined based on the server log.

6.3 Bet Limits

Each game has its own minimum and maximum bet limits, which are displayed within the game interface. Specific bet limits may apply when playing with bonus funds.

6.4 Technical Issues

If a game result is affected by any technical fault, system failure or connection problem, 33bdg reserves the right to refund the bet for that round. In such situations, winnings claimed to have been earned due to a technical error may be voided.

7 Prohibited Activities

The following activities are strictly prohibited on the 33bdg platform:

• Operating or creating multiple accounts
• Providing false or incorrect identity information
• Selling or transferring an account or funds to a third party
• Using any kind of software bot or automated system
• Exploiting game vulnerabilities or bugs to gain an unfair advantage
• Attempting to influence results by colluding with other players
• Using the platform for money laundering or illegal financial activities
• Attempting to interfere with the platform's security systems

Involvement in any of the activities listed above will result in immediate account closure and all funds may be forfeited. Legal action may be taken if necessary.

8 Privacy and Data Protection

33bdg places the highest importance on protecting users' personal information. Our servers and transaction processes are secured with SSL encryption technology.

8.1 Data Collection

We collect only the information necessary to provide our services. Users' personal information will not be sold or transferred to third parties without authorisation.

8.2 Use of Data

Purposes for which collected information is used:

• Account verification and ensuring security
• Payment processing and fraud prevention
• Improving customer service
• Meeting regulatory requirements in compliance with applicable laws

For more details, please read our Privacy Policy page.

9 Responsible Gaming

33bdg believes that gaming should be a form of entertainment, not a source of income. We support responsible gaming and encourage users to set their own limits.

9.1 Self-Restriction Tools

Users can set their own deposit limits, time limits or voluntary self-exclusion. Contact our 24/7 live chat support for help with this.

9.2 Protection of Minors

Those under the age of 21 are not permitted to use this platform. Family members are requested to take responsibility for keeping account information secure and away from minors.

To learn more about responsible gaming, visit our Responsible Gaming page.

10 Limitation of Liability

33bdg accepts no liability in the following cases:

• Losses caused by internet connection disruptions
• Losses caused by issues with the user's own device or software
• Losses resulting from negligently sharing account information
• Delays due to disruptions in third-party services (payment gateways)
• Service unavailability during technical maintenance

33bdg always strives to provide safe, reliable and uninterrupted service, however liability is limited in the event of any technical issues.

11 Account Closure & Suspension

11.1 Closure at User Request

Any user may request to close their account at any time. It is advised to withdraw any eligible funds from the account before making the request.

11.2 Suspension by 33bdg

33bdg may suspend or close an account for the following reasons:

• Violation of these terms and conditions
• Failure to verify identity or providing false information
• Suspicion of fraudulent activity
• Legal or regulatory reasons
• For the user's safety (responsible gaming request)

If an account is suspended, the user will be notified by email or via live chat.

12 Dispute Resolution

In the event of any dispute, please contact our customer service team first. Our support team is available 24/7 to assist in Bengali.

12.1 Complaint Submission Process

• Contact us directly via live chat
• Send an email with full details to: [email protected]
• Include the date, time and transaction ID related to the complaint

12.2 Resolution Timeframe

General complaints will be resolved within a maximum of 3 business days. Complex cases may require more time and the user will be kept updated.

12.3 Final Decision

The decision of 33bdg's management will be considered final. However, every complaint is guaranteed to be reviewed impartially.

13 Changes & Amendments

33bdg reserves the right to change, amend or update these terms and conditions at any time. Users will be notified as far in advance as possible for significant changes.

If you continue to use the platform after any changes, you will automatically be considered to have accepted the new terms. It is therefore advised to visit this page regularly.

The date of the most recent update will be noted at the top of this page.

14 Contact

If you have any questions, comments or complaints regarding these terms and conditions, please contact us:

• Live Chat: Direct support in Bengali available 24/7
• Email: [email protected]

Our customer service team operates on Bangladesh Standard Time (BST, UTC+6) and is committed to responding promptly to all enquiries.

Back to top